Buy TV without worrying about Konka TV service introduction
In the purchase of television, after-sales service is also one of the important content that we consider. Konka TV has a good reputation both in terms of content and quality. After the sale, many users don't know much about it. Let's give a detailed account of the after-sales service of Konka TV.
Konka official customer service phone
After-sale service:
1, 7x24 hour service line 4008890016 response at any time;
2. Appointment of on-site service;
3, purchase in different places, Quanguolianbao;
4, customer profile, quality tracking service;
5,365 days service;
6. Central City: 24-hour booking service; outside urban areas (townships): 48-hour reservation for on-site service; remote areas: 72-hour booking for on-site service;
7, strictly in accordance with the national "Three Guarantees" provisions for refund, exchange, repair services;
8. After the sale of HYUNDAI Hyundai TV products, the date of the invoice is subject to the free warranty within the warranty period of the three guarantees. If the validity period of the three guarantees exceeds one of the following conditions, it is not within the scope of the “three guaranteesâ€, and the fees stipulated by the company are required. Implement fee maintenance;
9, HYUNDAI modern color TV product and its main components Three Guarantees policy:
Remarks:
(1) The random remote controller is repaired with the whole machine, and the user purchases the remote controller for three months;
(2) The above policy applies only to normal product services, and the extended warranty products are executed in accordance with the terms of the extended warranty contract;
(3) From March 1, 2011, the “Three Guarantees†validity period is calculated from the date of the end of the sale and installation, commissioning and commissioning agreed by the consumers, and no invoices for delivery, installation and commissioning are required. From the date of calculation;
(4) As of May 1, 2011, for online TV products, a free on-site commissioning service is provided within three months from the date of purchase. Within three months or three months, one installation debugging has been implemented. Or a separate on-site commissioning service, once again requires on-site commissioning requires on-site commissioning fees; for non-network television products, and provide telephone debugging guidance, on-site commissioning requires on-site commissioning fees.
Not in the "Three Guarantees" range
(1) More than three packs of validity;
(2) If there is no three-guarantee certificate and valid invoice, or the contents of the three-package voucher are not in conformity with the repaired item identifier or altered;
(3) Damage caused by failure to use, maintain, or keep in accordance with the product instructions;
(4) Damage or malfunction caused by the entry of foreign matter;
(5) Failure caused by products not manufactured by the company;
(6) Damage caused by non-commitment to the repair or removal of the Three Guarantees;
(7) Damage caused by irresistible forces (such as lightning, high voltage, earthquake, flood, fire and other natural disasters);
(8) Products with special instructions beyond the defined warranty period and scope (eg, products under special conditions of use such as for commercial use);
Product installation policy:
Konka official customer service phone
After-sale service:
1, 7x24 hour service line 4008890016 response at any time;
2. Appointment of on-site service;
3, purchase in different places, Quanguolianbao;
4, customer profile, quality tracking service;
5,365 days service;
6. Central City: 24-hour booking service; outside urban areas (townships): 48-hour reservation for on-site service; remote areas: 72-hour booking for on-site service;
7, strictly in accordance with the national "Three Guarantees" provisions for refund, exchange, repair services;
8. After the sale of HYUNDAI Hyundai TV products, the date of the invoice is subject to the free warranty within the warranty period of the three guarantees. If the validity period of the three guarantees exceeds one of the following conditions, it is not within the scope of the “three guaranteesâ€, and the fees stipulated by the company are required. Implement fee maintenance;
9, HYUNDAI modern color TV product and its main components Three Guarantees policy:
(1) The random remote controller is repaired with the whole machine, and the user purchases the remote controller for three months;
(2) The above policy applies only to normal product services, and the extended warranty products are executed in accordance with the terms of the extended warranty contract;
(3) From March 1, 2011, the “Three Guarantees†validity period is calculated from the date of the end of the sale and installation, commissioning and commissioning agreed by the consumers, and no invoices for delivery, installation and commissioning are required. From the date of calculation;
(4) As of May 1, 2011, for online TV products, a free on-site commissioning service is provided within three months from the date of purchase. Within three months or three months, one installation debugging has been implemented. Or a separate on-site commissioning service, once again requires on-site commissioning requires on-site commissioning fees; for non-network television products, and provide telephone debugging guidance, on-site commissioning requires on-site commissioning fees.
Not in the "Three Guarantees" range
(1) More than three packs of validity;
(2) If there is no three-guarantee certificate and valid invoice, or the contents of the three-package voucher are not in conformity with the repaired item identifier or altered;
(3) Damage caused by failure to use, maintain, or keep in accordance with the product instructions;
(4) Damage or malfunction caused by the entry of foreign matter;
(5) Failure caused by products not manufactured by the company;
(6) Damage caused by non-commitment to the repair or removal of the Three Guarantees;
(7) Damage caused by irresistible forces (such as lightning, high voltage, earthquake, flood, fire and other natural disasters);
(8) Products with special instructions beyond the defined warranty period and scope (eg, products under special conditions of use such as for commercial use);
Product installation policy:
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