In the future, robots will replace the manual sales of electricity, is it an exaggeration?
The development and progress of science and technology often play a great role in promoting work. More and more artificial intelligence has gradually entered the enterprise, become a human colleague, and become a competent employee in certain positions. Recent news reports show that more and more human occupations will be replaced by artificial intelligence in the future, and the first ones are the telemarketers in the enterprise.
Why are telemarketers replaced?
1. High cost of sales
The basic salary, commission, social security, telephone bills, and venue fees for employees are a headache for business managers; the turnover rate of new salesmen is high, and the old salesmen are difficult to control for a long time, increasing recruitment costs and management costs.
2, emotional fluctuations
Telemarketing requires care and patience, and even has enough resistance to withstand any sentences and emotions on the other end of the phone. Long-term emotional repression can cause salespeople to have emotional fluctuations. After a long time, they will lose their work enthusiasm and affect their work efficiency.
3, data statistics chaos
Under the influence of subjective consciousness, the salesperson may have deviations from the understanding of the customer's response, the record is confusing, the customer's demand intention is unknown, it is difficult to follow up the statistics, the time and effort are confusing, and the data is easy to lose.
4, the number of phones is small
8 hours of work every day, chatting, smoking, brushing a circle of friends, private affairs and other time to occupy more than half, the actual telephone communication time is less than half, dialing 200 calls a day is more.
At present, there are many companies on the market who are doing telephony robots. They all claim to cooperate with big companies such as Baidu, Alibaba and Keda Xunfei. The accuracy of speech recognition is over 90%, and human communication is barrier-free. However, they have core technologies and can be independent. There are very few companies in research and development.
In the future, it will be very common for Lingsheng telephone robots to replace manual sales to screen customers. It is only a matter of time. Technology is bound to change our daily work and life.
Dongguan Guancheng Precision Plastic Manufacturing Co., Ltd. , https://www.dpowergo.com